Software Support - TOTAL Care
Software Support - TOTALcare
Your TOTAL Care package gives you all you need to maintain your estate data and helps you make the most of all the features and services we offer.
Your TOTAL Care package gives you all you need to maintain your estate data and helps you make the most of all the features and services we offer.
Total Care – Benefits
Total Care – Benefits
Unlimited calls to our knowledgeable and helpful Client Support Team
- Helpdesk request tracking enables us to keep users up-to date with resolution progress
- Helpdesk request monitoring identifies any client training requirements so that we can offer appropriate training specific to client needs.
Website helpdesk
- Log helpdesk requests directly through our web portal
- Track and view your helpdesk requests online
Access to online training materials
- Quick and simple access to commonly asked questions and commonly performed tasks
Software Upgrades
- Access to latest software versions so clients can keep up-to-date with the latest developments and innovations
Newsletters ensure you are kept up-to-date with all the current news including:
- Client only offers
- Developments to existing modules
- Newly released products
- Invitations to client events to enable you to network with other FM professionals and share your experiences of the software
Exclusive year-round discounts on Software and Services
- 20% on Software licenses
- 10% on Services
- A dedicated Account Manager
- Annual on-site System Review with your Account Manager
- 2 Free Reports designed to the specific requirements of the client
- Exclusive invitations to access beta testing of new software products
Unlimited calls to our knowledgeable and helpful Client Support Team
- Helpdesk request tracking enables us to keep users up-to date with resolution progress
- Helpdesk request monitoring identifies any client training requirements so that we can offer appropriate training specific to client needs.
Website helpdesk
- Log helpdesk requests directly through our web portal
- Track and view your helpdesk requests online
Access to online training materials
- Quick and simple access to commonly asked questions and commonly performed tasks
Software Upgrades
- Access to latest software versions so clients can keep up-to-date with the latest developments and innovations
Newsletters ensure you are kept up-to-date with all the current news including:
- Client only offers
- Developments to existing modules
- Newly released products
- Invitations to client events to enable you to network with other FM professionals and share your experiences of the software
Exclusive year-round discounts on Software and Services
- 20% on Software licenses
- 10% on Services
- A dedicated Account Manager
- Annual on-site System Review with your Account Manager
- 2 Free Reports designed to the specific requirements of the client
- Exclusive invitations to access beta testing of new software products
Our consultancy approach
In-depth training
Software you can count on
When you work with 3i Studio, you're in good company.
A BROAD SPECTRUM
We have a wide variety of client profiles across the public sector and in corporate environments. Find out more by reading case studies and testimonials from established users of our ESTATE SUITE software solutions.
IRISH HEALTH
The restructuring of the health service in the Republic of Ireland gave the opportunity to establish a nationwide property register. The Health Service Executive’s project manager, Gerry Hanley, explains how the process had been achieved..
Integrated Property Management Software
3i Studio, Burlington House, 369 Wellingborough Road Northampton, NN1 4EU, United Kingdom
T: 0845 675 5051
E: sales@3istudio.com
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